Shipping Policy

Shipping Policy

At Beauhound, every order is packed with care and sent with tracking. Here's exactly what to expect.

Free shipping, Australia-wide

We offer free tracked shipping on every order — no minimum spend.

Processing time

Orders are processed within 1–3 business days. You'll receive a confirmation email with tracking as soon as your order is on its way.

Delivery time

Most orders arrive within 7–15 business days. Some of our specialist items ship directly from our manufacturing partners, which can occasionally add a few days — you'll always have tracking, so you're never left guessing.

A note on packaging

A few of our specialist products arrive in the manufacturer's original packaging, so you can be confident you're receiving the genuine, quality-checked article.

Tracking your order

Every order includes a tracking number. If you haven't received tracking within 5 business days, email us and we'll sort it out straight away.

Lost or delayed parcels

If your order hasn't arrived within 30 days, contact us for a full refund or free replacement — our guarantee covers you.

Questions? Email hello@beauhound.com.au.